Shipping & Pre-Order Policy

Processing Time
Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

Shipping Time
Standard shipping within the U.S. usually takes 3–5 business days. Please note that delivery times may vary depending on your location and carrier delays outside of our control.

Pre-Orders
Items marked as Pre-Order are made-to-order and may take up to 30-45 business days to ship unless otherwise stated on the product page. We will keep you updated via email on the status of your pre-order.

Returns & Exchanges
In-stock items can be returned or exchanged within 14 days of delivery. Items must be unused, unwashed, and in original packaging.

Pre-orders are eligible for exchange or store credit only, provided they are returned within 14 days of delivery in unused, original condition.

Lost or Delayed Packages
We are not responsible for lost or stolen packages once marked as delivered. If your order is delayed or missing, please contact the carrier first. If you need help, feel free to reach out to us at andmeservice@gmail.com